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Jefferson County Public Library

Accessibility Statement

Jefferson County Public Library
mjcpl.org
Last updated: February 2026

Our Commitment

Jefferson County Public Library is committed to making mjcpl.org accessible to all users, including individuals with disabilities. We design our web pages to meet or exceed Section 508 standards and conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. We continually modify our website to ensure the information, features, and content are accessible to persons with disabilities.

Accessibility Features

We have taken the following steps to improve accessibility on our website:

  • Alternative text: We provide descriptive alternative text for images, including event graphics, resource icons, and department photos.

  • Keyboard navigation: Our site is designed to be navigable using a keyboard for users who cannot operate a mouse.

  • Clear structure: Pages use semantic HTML headings and landmarks to help screen reader users understand page organization and navigate content efficiently.

  • Readable text: We use legible fonts and sufficient color contrast to ensure content is readable for users with low vision or color vision deficiencies.

  • Descriptive links: Links are labeled to clearly communicate their destination, such as links to the library catalog, digital media, research databases, and program information.

  • Responsive design: The site adapts to various screen sizes and devices, supporting users who rely on screen magnification or mobile assistive technologies.

Known Limitations

While we work toward full accessibility, some content may present challenges:

  • Digitized historical materials: Some archival photographs, scanned newspaper clippings, and documents may not have full-text alternatives due to the nature of the original materials.

  • Third-party content: Certain embedded tools or linked external resources may not fully meet accessibility standards, as they are maintained by outside providers.

We are actively working to address these limitations and improve the accessibility of our digitized collections over time.

Assistance

Our staff at Jefferson County Public Library are happy to provide information or assistance in alternative formats upon request. If you need help accessing the catalog, digital media, research databases, event information, or any other library services, please do not hesitate to reach out.

Feedback

If you encounter any barriers or have difficulty accessing any part of our site, please contact us or use the feedback form below so we can assist you and work to improve your experience. Please include:

  • The nature of your accessibility problem

  • The URL of the page where the issue occurred

  • Any assistive technology you were using

  • Your preferred format for receiving materials

  • Your contact information

You should expect a response within 5 business days acknowledging your feedback. We will assess the issue and, when possible, provide a remediation timeline within 10 business days. Critical barriers that prevent access to core content will be prioritized.

Contact

Name: Judi Terpening
Email: judi@mjcpl.org
Phone: (812) 265-2744
Madison Library: 420 West Main Street, Madison, IN 47250
Hanover Branch: 273 North Madison Avenue, Hanover, IN 47243

Accessibility Feedback Form

Use this form to report an accessibility barrier on our website. You may also submit feedback by email, phone, or in person.

File a formal Section 508 complaint

The feedback process above is designed to identify and resolve accessibility issues quickly and reduce the need for formal complaints. If your issue was not resolved through feedback, or if you believe the Library has failed to comply with Section 508 of the Rehabilitation Act, you may file a formal complaint.

Any individual with a disability — including library employees, job applicants, and members of the public — may file a signed, written complaint within 180 calendar days of the incident. Your complaint should describe the accessibility barrier, the technology or content involved, and the remedy you are seeking. File complaints with:

Jefferson County Public Library
Attn: Section 508 Complaint
420 West Main Street, Madison, IN 47250
Email: contact@mjcpl.org (subject line: “Section 508 Complaint”)
Phone: (812) 265-2744

We will acknowledge receipt within 5 business days and provide a written determination within 90 calendar days. If you need help filing your complaint or require an alternative format (large print, audio, Braille), contact us and we will accommodate your needs.

Filing a formal complaint does not limit any other rights or remedies available under the Americans with Disabilities Act or the Rehabilitation Act. For more information about federal Section 508 complaint procedures, see the best practices guide on Section508.gov.

Reasonable accommodations

Library employees and job applicants may request reasonable accommodations consistent with Section 501 of the Rehabilitation Act by contacting the Library Director at judi@mjcpl.org or (812) 265-2744.1

Telecommunications relay service

Individuals who are deaf, hard of hearing, deafblind, or have speech disabilities can reach us at no cost through the Telecommunications Relay Service (TRS) by dialing 7-1-1. For more information, see the FCC’s list of TRS services.

Additional Resources

If you would like to learn more about web accessibility standards, the following resources may be helpful: